Assistant Manager Sales

Key Responsibilities:

• Sales Strategy & Execution:
• Develop and implement comprehensive sales strategies for both eCommerce and outlet sales.
• Monitor and analyze sales performance, identifying areas for improvement and implementing corrective measures.
• Achieve sales targets and drive revenue growth across all channels.

o   Negotiate/close deals and handle complaints or objections

o   Create frequent reviews and reports with sales and financial data

• Team Management:
• Lead, motivate, and manage the sales team to achieve individual and team targets.
• Provide training and development to sales staff, focusing on enhancing their product knowledge and sales skills.
• Conduct regular performance reviews and provide constructive feedback.
• eCommerce Sales Management:
• Oversee the day-to-day operations of the eCommerce sales platform.
• Optimize online sales processes and enhance the customer shopping experience.
• Collaborate with the marketing team to develop and execute online promotional campaigns.
• Outlet Sales Management:
• Manage the operations of physical outlet sales, ensuring high standards of customer service and store presentation.
• Implement effective merchandising strategies to maximize sales and profitability.
• Ensure proper stock management and inventory control at all outlets.
• Organic Commodities Handling:
• Ensure compliance with NPOP and NOP standards for organic commodities.
• Maintain up-to-date knowledge of organic product regulations and industry best practices.
• Train sales staff on the importance of organic standards and how to handle organic products properly.
• Customer Relationship Management:
• Build and maintain strong relationships with key customers and stakeholders.
• Address customer inquiries and resolve issues promptly and effectively.
• Gather customer feedback and use it to improve products and services.

Qualifications:

• Must have experience of 3-5 years in the retail industry.
• Bachelor’s degree in Business Administration, Marketing, or a related field. MBA is a plus.
• Proven experience in sales management, with a focus on eCommerce and outlet sales in the retail industry.
• In-depth knowledge of NPOP and NOP organic commodities handling standards.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Analytical mindset with the ability to interpret sales data and market trends.
• Proficiency in using sales management software and eCommerce platforms.
• Ability to work in a fast-paced, dynamic environment.