Assistant Manager Process Excellence
Job Description
The Assistant Manager in Retail E-commerce is responsible for supporting the overall operations and success of the online retail platform. This role involves a combination of managerial, analytical, and customer-focused tasks to ensure a seamless and efficient online shopping experience. The Assistant Manager will collaborate with various teams to optimize website functionality, enhance customer satisfaction, and drive online sales.
Responsibility and Deliverables
- Work closely with cross-functional teams, including logistics, procurement, and quality assurance, to ensure seamless coordination across departments.
- To follow laid down operational SOPs [Inbound, Outbound, Inventory, RTO] &personnel policies& procedures
- Follow up with all the shortage/excess case on daily basis and also update mass updating in system accordingly
- Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols
- Coordinate with other departments, such as inventory control and customer service, to address fulfillment issues.
- Analyze data to identify areas for improvement and implement corrective actions as needed.
- Collaborate with finance and procurement teams to optimize operating costs.
- Completes warehouse operational requirements by scheduling and assigning employees; following up on work results
- Maintains professional and technical knowledge by attending educational workshops
- Ensure to give proper briefing to subordinates/staffs about the all exceptions for avoid in future
- Contributes to team effort by accomplishing related results as needed
- Monitor SLA & Deliveries of Enterprise sales to ensure timely delivery.
- Optimize warehousing and delivery/ transportation cost.
Workplace
On site
Employment
Full time
Department
Operations
Positions Available
2
Education
Degrees in Agricultural Science (B.Sc, M.Sc) / Commerce (B.Com, M.Com) / Business Administration (B.B.A, M.B.A) / Diplomas in Agriculture
Soft Skills
E-commerce Expertise,Data-driven Decision Making,Flexibility and Adaptability,Operational Management,Continuous Improvement Mindset
Technical Skills
MS office
Experience Required
3 - 4 year
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